This Privacy Policy ("Policy") describes how 99aba ("the Platform," "we," "us," "our") collects, processes, stores, shares, and protects your personal data when you access or use the 99aba online casino and sports betting platform at 99aba.net. This Policy applies to all users, members, and visitors of the platform globally, with specific provisions relevant to players located in Pakistan. By registering a 99aba account or otherwise using the platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must discontinue use of the platform.
A non-legally-binding overview of the core principles governing how 99aba handles your data.
All personal and financial data transmitted between your device and 99aba's servers is encrypted using industry-standard SSL/TLS protocols. Your information is never transmitted in plain text at any stage.
Pakistani players have the right to access, correct, port, and request deletion of their personal data. These rights are exercisable through our live chat support team at any time, subject to legal retention obligations.
99aba does not sell, rent, or trade your personal data to third-party marketers or data brokers. Data sharing is limited to service providers necessary for platform operation and regulatory compliance.
99aba retains your personal data only for as long as necessary for the purposes for which it was collected, subject to applicable legal and regulatory obligations under our international gaming license framework.
This Policy clearly identifies every category of personal data we collect, the lawful basis for processing it, and the third parties with whom it may be shared. There are no hidden data practices at 99aba.
99aba processes personal data in accordance with its international gaming license data protection obligations and applicable data protection principles including purpose limitation, data minimisation, and integrity.
1.1 99aba is an online casino and sports betting platform operated at 99aba.net ("the Platform"). The Platform offers cricket and sports betting, live dealer casino games, slot machines, instant games including Monster Dice and Monster Hi-Lo, and related gaming services, all denominated in Pakistani Rupees (PKR).
1.2 99aba operates under an international gaming license framework. As a licensed gaming operator, 99aba is subject to data protection and player verification obligations as specified under the terms of its operating license, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
1.3 For the purposes of this Privacy Policy, 99aba is the data controller in respect of personal data collected through the platform. All enquiries regarding data processing practices should be directed to our support team through the live chat function or the contact email address provided in Section 16 of this Policy.
Pakistan-Based Players: 99aba's platform is specifically designed and optimised for players in Pakistan, including those in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and other cities. Payment infrastructure covers JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, MCB, and Allied Bank. This Policy applies in full to all Pakistani players.
2.1 99aba collects the following categories of personal data, depending on your interaction with the platform:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, photograph | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address | Registration |
| Account Data | Username, password hash, account preferences, responsible gaming settings | Registration & ongoing use |
| Financial Data | PKR transaction records, payment method details (JazzCash/EasyPaisa account references, bank account details), deposit & withdrawal history | Deposits, withdrawals, KYC |
| Gaming Activity Data | Bet history, game play records, wagering amounts, win/loss records, bonus usage | During gameplay & betting |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, clickstream data | Each platform visit |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Support interactions |
| Marketing Data | Marketing communication preferences, promotion redemption history | Where consent is provided |
2.2 99aba does not intentionally collect special category personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) except where incidentally provided by the User during support communications. Such data is not used for profiling or targeted processing.
3.1 Directly from You: The majority of personal data 99aba holds is provided directly by you during the registration process, account verification, deposit and withdrawal requests, live chat support interactions, and any voluntary communications you initiate with the platform.
3.2 Automatically: When you access 99aba.net, our servers and analytics systems automatically collect technical data including your IP address, browser type, device identifiers, session timestamps, and page interaction data. This occurs through server logs, cookies, and similar tracking technologies described further in Section 9.
3.3 From Third Parties: We may receive personal data about you from third-party service providers where this is necessary for platform operation. This includes KYC and identity verification providers who confirm the authenticity of documents you submit, fraud prevention services, and payment processors handling your PKR transactions via JazzCash, EasyPaisa, or banking channels.
4.1 99aba processes your personal data on the following lawful bases, consistent with applicable data protection principles under our international gaming license framework:
5.1 99aba uses your personal data for the following specific purposes:
6.1 99aba does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared with the following categories of recipients solely for the purposes described in this Policy:
| Recipient Category | Purpose of Sharing |
|---|---|
| KYC / Identity Verification Providers | To verify your identity, age (21+), and authenticity of submitted documents as required by our license |
| Payment Processors | To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, MCB, Allied Bank |
| Game Software Providers | To deliver casino games, live dealer tables, and instant games accessible through your 99aba account |
| Fraud Prevention & AML Services | To screen transactions and account behaviour for indicators of fraud, money laundering, or financial crime |
| IT Infrastructure & Hosting Providers | To maintain secure servers, databases, and communications infrastructure supporting the platform |
| Regulatory & Licensing Authorities | To fulfil mandatory reporting obligations under our international gaming license |
| Law Enforcement & Courts | Where required by applicable law, court order, or lawful authority request |
6.2 All third-party service providers engaged by 99aba are contractually required to process personal data only for the stated purposes, to maintain appropriate security standards, and to refrain from any unauthorised use or further disclosure of your data.
No Data Sales: 99aba will never sell your personal data to advertisers, data brokers, or any commercial third party. Your data is shared only where strictly necessary for the provision of our services or compliance with legal obligations.
7.1 As 99aba operates under an international gaming license, some processing of your personal data may occur in countries outside Pakistan. Where your data is transferred internationally, 99aba takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under our licensing framework.
7.2 Such safeguards may include standard contractual clauses binding the receiving party to data protection obligations, adequacy determinations, or equivalent protective mechanisms as applicable in the transfer context.
7.3 By using the 99aba platform, you acknowledge and consent to the transfer of your personal data to servers and service providers that may be located in jurisdictions outside Pakistan.
8.1 99aba implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
8.2 Notwithstanding the foregoing, no internet-based system is entirely immune to security risk. You are responsible for maintaining the confidentiality of your own account credentials and for ensuring that unauthorised persons do not access your device or 99aba session. If you believe your account has been compromised, you must contact 99aba live chat support immediately.
9.1 99aba uses cookies and similar tracking technologies on the platform to support core functionality, analyse usage patterns, and — where you consent — deliver targeted content. Cookies are small text files stored on your device by your browser when you visit 99aba.net.
9.2 The following types of cookies are used on the 99aba platform:
9.3 You may manage cookie preferences through your browser settings. Note that disabling necessary or functional cookies will impair your ability to use core 99aba platform features including account login and payment processing.
10.1 99aba retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law and regulatory obligation. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | License / AML obligation |
| Financial Transaction Records | 7 years from transaction date | AML regulatory requirement |
| KYC Documents | 5 years post account closure | License obligation |
| Gaming Activity Records | 5 years from record date | License obligation |
| Support Communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Technical / Log Data | 12 months | Security & operational analysis |
| Marketing Preferences | Until consent withdrawn or account closed | Consent |
10.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual. Where anonymisation is not feasible, data is securely destroyed using industry-standard methods.
11.1 Subject to applicable law and the limitations arising from 99aba's regulatory obligations, you have the following rights with respect to your personal data held by 99aba:
Request a copy of the personal data 99aba holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your 99aba account.
Request deletion of your personal data where there is no longer a legitimate or legal basis for its retention.
Request that 99aba restricts processing of your data in certain circumstances while a dispute or query is being resolved.
Receive your personal data in a structured, machine-readable format where technically feasible and legally permitted.
Object to processing of your data based on legitimate interests, including profiling for direct marketing purposes.
11.2 To exercise any of these rights, contact 99aba's support team via live chat from within your account dashboard or via the support email address provided in Section 16. We will respond to all verified data subject requests within thirty (30) days. Complex requests may require an extension, in which case you will be informed of the delay and the reasons for it.
Legal Retention Limits: Please note that 99aba is legally required to retain certain data — particularly KYC documents, transaction records, and gaming activity logs — for periods mandated by our gaming license and AML obligations. Your right to erasure does not override these mandatory retention requirements. We will inform you of any such limitations when processing your request.
12.1 The 99aba platform is strictly for adults aged 21 years or older. 99aba does not knowingly collect personal data from any person under the age of 21. Registration by individuals under 21 is expressly prohibited under 99aba's Terms & Conditions.
12.2 If 99aba becomes aware that personal data has been collected from a person under the age of 21, it will immediately close the relevant account, delete all associated personal data to the extent not required for regulatory retention, and return any deposited funds to the source payment method.
12.3 If you believe that a person under 21 has registered or is using a 99aba account, please contact our support team immediately via live chat so that appropriate action can be taken.
Strict Age Policy — 21+ Only: 99aba applies mandatory age verification as part of the KYC process. No withdrawal will be processed without verified age confirmation. Parents and guardians in Pakistan are encouraged to use device-level parental controls to prevent underage access to gambling platforms.
13.1 With your consent, 99aba may send you marketing communications regarding promotions, bonus offers, PSL cricket betting specials, new game launches, and other relevant content. Consent is requested during registration and may be updated through your account settings at any time.
13.2 You may withdraw your consent to receive marketing communications at any time by updating your preferences in your 99aba account settings or by contacting our support team via live chat. Withdrawal of marketing consent does not affect the lawfulness of marketing communications sent prior to withdrawal.
13.3 Account-related transactional communications — such as deposit confirmations, withdrawal notifications, security alerts, and responsible gaming notices — are not marketing communications and will continue to be sent regardless of your marketing consent status, as they are necessary for account management.
13.4 99aba will never share your contact details with third-party marketers for the purpose of sending marketing communications on their behalf.
14.1 The 99aba platform may contain references to third-party game providers and payment services. These third parties operate under their own privacy policies, which are independent of this Policy. 99aba is not responsible for the privacy practices or content of third-party services.
14.2 We recommend that you review the privacy policies of any third-party services with which you interact in connection with your use of the 99aba platform, including your JazzCash or EasyPaisa provider, your banking institution, and any game software provider whose terms are presented to you during gameplay.
15.1 99aba reserves the right to update or amend this Privacy Policy at any time. Where changes are material, 99aba will notify registered members through a notice displayed within the platform or via the contact details held on account.
15.2 The updated Policy will be published on this page with a revised effective date. Your continued use of the 99aba platform following notification of material changes constitutes your acceptance of the revised Policy.
15.3 We encourage you to review this Policy periodically to remain informed about how 99aba processes your personal data. If you object to any changes, you may close your account by contacting our support team.
16.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 99aba, please contact us through the following channels:
Live Chat Support: Available 24 hours a day, 7 days a week from within your logged-in 99aba account dashboard. This is the fastest route for data subject requests and privacy enquiries.
Support Email: [email protected] (Plain text — not a clickable link)
16.2 All privacy-related enquiries will be acknowledged within three (3) business days and resolved within thirty (30) days, or within a reasonable extended period for complex cases with notification to you of the expected timeline.
16.3 This Policy is provided in English. For Pakistani players who require clarification of any clause, our multilingual support team is available via live chat to assist in understanding your data rights and the terms of this Policy.
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